Responsibility for material defects

In accordance with the Consumer Protection Act, the relationship between the consumer (end user) and Nevico Ltd, in the case of material defect in the product, the provisions of the Mandatory Obligations Act (NN 35/05, 41/08, 125/11, 78/15) responsibility for material defects.

 

Statement of Limitation of Liability

Nevico d.o.o. does not assume any responsibility for the accuracy of the information or any errors on this website.

Our goal is to keep this information timely and accurate and therefore the content on this website is constantly being promoted and subject to change.

We also do not bear any liability for any damages or losses caused directly or indirectly by using these web sites.

Links to other websites can be found on this website. The user can visit them at their own risk. Nevico d.o.o. does not respond to the content on external internet sites.

The User agrees that no employee of Nevico d.o.o., nor any other person or company involved in the creation of these sites, may be liable for any damages or losses to other persons or companies arising out of the use of this website.

 

Security Statement

T-Com PayWay applies state-of-the-art data protection standards - Secure Socket Layer (SSL) protocol with 128-bit encryption and MD5 algorithm. The ISO 8583 protocol ensures that data exchange between the T-Com system and the credit card authorization centers is carried out on a private network, which is protected from the unauthorized access to a double layer of firewalls.

 

Privacy Policy

Nevico d.o.o. is committed to providing personal data protection, by collecting only the essential, basic customer / customer information necessary to meet our obligations; informing buyers of how they use the data they collect, regularly gives customers the choice of using their data, including the ability to decide whether or not to remove their name from the lists used for marketing campaigns. All customer information is strictly kept and only accessible to employees who are required to do this. All employees of Nevico d.o.o. and business partners are responsible for adhering to the privacy principles.

This notice describes the type of information we can collect from you when you visit our website and explains how we use these data and the steps we take to protect them. The notice also describes the choices you have about collecting and using your information when visiting our website.

What information do we collect about you and how do we use it?

In general, you can visit our website without disclosing personal information about yourself. We do not collect personal information about you (such as your name and contact details) when you visit this website unless you voluntarily submit data using one of the available forms for a particular purpose (contact form, registration form, shopping form) and thereby give your consent to the collection and use of your personal information for the purposes mentioned. All personal data is used solely for the purposes for which they were collected and for which they were granted. Consent may be given by persons older than 16 years of age, otherwise consent must be given by parent or guardian. We will not make the collected data in any way available to unauthorized third parties, except for the legally prescribed purpose. All data is deleted upon termination of the purpose for which it was collected or termination of the contractual relationship and no later than the expiration of all legal obligations related to the retention of personal data.

Here are some additional circumstances in which we will share your information with authorized third parties and additional purposes for which we use your information:

Accounting
We share data with our accountants for tax purposes. For example, we share the invoices we issue and receive with our accountants for the purposes of completing tax returns and accounts at the end of the year.

Types of personal data process

The personal data collected via the contact form are: first and last name, e-mail, telephone number, company.
The personal information collected via the registration form are: first and last name, e-mail, telephone number, address, zip code, city, country.

Information that is automatically collected on our website

We automatically collect information in server log files, such as your IP address, browser type, redirection / exit page, and operating system. We use this information to manage our web pages and our technical solutions, understand how visitors move through our website and services and improve your experience while using our website and services.

Access and update your personal information

Our user has the following rights at any time:

  • the right to access data and access to data
  • right to information on processing of personal data
  • right to data transfer
  • the right to withdraw privola
  • the right to file a complaint
  • right to correction and change of personal data in case the information is incomplete or incorrect
  • the right to be deleted in cases such as cessation of processing, withdrawal of a claim or in the case of filing a complaint

If you want to accomplish any of these rights, please contact us via the contact form on our website.

Security of your personal information

We are committed to taking appropriate technical and organizational measures to protect your personal data from unauthorized or unlawful handling of them and their accidental loss, destruction or damage. When submitting your personal information through our website, this information is sent over the Internet safely through high-quality encryption and stored on our secure servers.

 

Return and reclamation

TERMS AND CONDITIONS OF RETURN AND RECLAMATION

Refunds must be made within 14 days of receipt of the goods if the package is unfit and undamaged. The goods must be returned in the original packaging, and the goods are returned at the expense of the buyer. Nevico d.o.o. before delivery, each item will be personally inspected. Disclaimer on fishing rods is not recognized. Complaints on fishing roles are acknowledged if the manufacturer's declaration of how to use and use has been respected for the same product. We respect the recipe for fishing roles within 30 days of delivery.

NOTICE ON THE METHOD OF SUBMITTING CONSUMER COMPLAINTS

In accordance with Art. Article 10 Paragraph 3 of the Consumer Protection Act (Official Gazette No. 41/14, 110/15) informs consumers that they may file objections about their dissatisfaction with the purchased product or the quality of the service provided in writing and they will without delay, in writing, confirm receipt of that objection. An objection can also be submitted in writing to: Nevico d.o.o., Grgura Budislavića 125, 23000 Zadar, Croatia or e-mail: komercijala@nevico.hr

The reply to the written complaint of the consumer will be given in writing no later than 15 days from the date of receipt of the complaint so please give us your objection response address.

Download the complaint form HERE

UNILATERAL BREACH OF CONTRACT

You can fill in and send us a copy of the unilateral termination agreement form on our web site.
Confirmation of receipt of a notice of unilateral termination of contract will be sent to you, without delay, by electronic mail.

INSTRUCTIONS FOR UNILATERAL BREACH OF CONTRACT

1. Calculation of the term for unilateral termination of the contract

You can terminate the contract unilaterally within 14 days without giving reasons.

In order to be able to exercise the right to unilaterally terminate this Agreement, you must notify us of your decision to unilaterally terminate the contract before the expiration of the deadline and this by an unambiguous statement sent by post or by e-mail, specifying your name, address, phone number, facsimile or email address, and you can also use the enclosed example of a one-off termination agreement template at the bottom of the page.

The term of one-off termination shall be 14 days from the date on which you or a third person you have designated, and who is not a carrier, the goods that are the subject of the contract.

2. Return on the amount paid

Refunds can only be made after the goods are returned to us or after you provide proof that you have returned the goods back to us.
If the delivery was free, the refund is reduced by the amount of the transport cost.

3. Return of goods

Return or return us to us without unnecessary delay, and in any case not later than 14 days from the date you have submitted your decision to unilaterally terminate the contract

4. Return Goods Costs

You must bear the direct costs of returning the goods yourself, that is, you can return the items at your own expense.

5. Customer Responsibility for Value Reduction of Goods

You are responsible for any impairment of goods resulting from the handling of the goods, except for what was necessary to determine the nature, characteristics and functionality of the goods.

The right to one-sided termination of the contract is excluded in the cases referred to in Article 74 of the Consumer Protection Act. Complete information on the right of customers to unilateral termination of contracts can be found on the link Consumer protection law.

Download the unilateral termination agreement form HERE

 

Payment methods

ONE-TIME ONLINE PAYMENT

- Credit cards:  American Express®, MasterCard®, Maestro®, Visa, Diners, Discover
 

                   

PAYMENT IN INSTALLMENTS

- Diners installments (12 interest-free installments)

 

- American Express® installments (6 interest-free installments)

ONLINE PAYMENT SECURITY

T-Com Payway, a T-Com online credit card authorization service, is used for payment and security of your data. Payment and credit card authorization takes place online in real-time. The system's special security protocols protect all information of all participants in the process of purchasing over the Internet.
Read more here: www.hrvatskitelekom.hr/poslovni/ict/poslovna-rjesenja/web-shop

PAYMENT ON DELIVERY

The payment on delivery option allows you to pay for your order when you receive it on the specified address and when you see the goods in front of you. Payment on delivery cannot be made with personal pickup at our warehouse. Payments are made exclusively in cash to the deliverer at the time of delivery. In the event that the recipient is not able to receive the shipment at the defined delivery address at the time of delivery, the deliverer leaves a shipping notice.

 

Shipping

Costs of delivery in the Republic of Croatia are not charged with the minimum order amount of 50,00 EUR (certain location and products are an exception). The products are delivered via Overseas Carrier Company. Delivery is done at home address.

The products will be neatly packed so that they can not be damaged during transport. The buyer is obliged to check for possible damages when delivering the product, and if there are any visible defects on the packaging, the same goods should be immediately returned to the deliverer. Goods are insured for damages and loss of delivery and if the buyer does not receive any notice or delivery from the vendor at the end of the 7 days after the order is delivered, he / she must notify the vendor so that the vendor can find the item or send a new one.

 

Terms of sale

GENERAL TERMS AND CONDITIONS OF BUSINESS AND SALE

The General Terms of Business define the procedure for ordering, paying, delivering, and refunding or claiming the goods offered on Nevico website. The supplier of the goods is Nevico doo and the buyer of the goods is an Internet store visitor who selects at least one product to put it in a cart, fill in form and send it to the seller in this case to Nevico. When ordering, the buyer accepts the terms of purchase listed on our site, and in all cases not defined, the laws of the Republic of Croatia apply. Through the Internet store, you can purchase all the products on the vendor's website. All prices are with VAT. The transaction currency is the Euro. The sales point is located in the Republic of Croatia. The products were imported via Nevico d.o.o. or through authorized importers and suppliers to the Republic of Croatia and are supplied with warranty sheets if these products have instructions, instructions and other documentation. The Seller strives to provide customers with more accurate product information, pricing, availability and technical specifications, but due to the amount of data and the fact that they come from different sources, we can not guarantee 100% accuracy of all data on our website. Thank you for your understanding. Nevico reserves the right to change prices and any other information without prior notice. The sales contract is considered concluded when the goods are sent to the user.

ORDERING

Goods are ordered by electronic form and by telephone. The buyer must complete the form with the basic data for the payment and delivery of the desired products and will be notified by electronic mail of the order made.
By choosing a product you can click on its details and find out all about it and look it better, and if you want to buy it, just click on the cart and it will be immediately found in it. In the basket you can choose quantities as well as quit buying. At any moment, your shopping cart is visible and available and you can keep browsing our showcase quietly. When shopping is over, go back to the cart and select finish the order. A notification of a successful purchase arrives at your e-mail address.

In order for the order process to be correct and complete, the buyer is required to fill out the application form properly.

CONVERSION STATEMENT

All payments will be made in kunas. If you are using a foreign issuer credit card, the price expressed in kuna will be converted to the local currency in which the foreign issuer issues a bill for the charges charged to the credit card. This conversion will be made using a rate agreed between the foreign issuer and the credit card user, and therefore there is a possibility of deviation in the amount for which your card will be charged from the original price listed on our web site.

ONLINE DISPUTE RESOLUTION

The electronic link (link) on the Platform for ORS is provided below
http://ec.europa.eu/odr

 

Terms of use

By using website www.nevico.com you agree to these Terms of Use.

The content on this website is provided by Nevico d.o.o. and is protected by copyright.

Unless otherwise indicated in the content itself, you have the right to browse, copy, print, and distribute (but not alter) the content on this website, provided that you use the content for informational, non-commercial purposes and that the content you use is copyrighted .

 

Cookies

Using cookies

This website and its online services can use cookies to improve the service.
The decision to allow the use of cookies on this website is entirely yours. It should be noted that the site works optimally only if cookies are enabled.

What are cookies?

Cookies are small files that your browser saves on the disk when you visit our website. This allows our website to recognize your computer when you visit us next time so that we can offer you a more personalized experience. Cookies are not aimed at spying on a user and do not follow all that the user is doing and are not a malicious code or virus. Also, cookies are not related to unwanted messages or spam, they can not save a password and are not intended solely for advertising. Information such as your name or email address will not be saved - the website can not access your personal information and files on your computer.

In order to use cookies in accordance with the Electronic Communications Act, the Personal Data Protection Act, EU Directives 2002/58 / EC and 95/46 / EC and the GDPR directive, we need your consent.

Types of cookies

  • Cookie Sessions and Permanent Cookies
    • Session cookies are temporary cookies that run out after you leave the web site. These cookies are required for the proper performance of certain applications or functionalities on this Site.
    • Persistent cookies are used to improve our users' experience (eg, remember the details of the application so you do not have to enter them every time you have a website). These cookies remain in the cookie of your browser for a long time. This time period will depend on the choice of settings on your Internet browser. Permanent cookies allow data to be uploaded to the web server each time you visit the site.
  • First and Third Party Cookies
    • First-party cookies - released by this site. These cookies are often used for the proper functioning of the website and for remembering your preferences on the web site.
    • Third-party cookies are cookies that are placed by other websites or services such as YouTube. We have no access or control over these cookies. You should consult the relevant third party privacy policy. If you are in the European Union, you can learn more about how third-party users use this type of cookie on the following link: http://www.youronlinechoices.eu/.
  • Necessary and other cookies
    • Necessary cookies are necessary for the operation of our website and the use of its features and / or services. For example, they allow you to navigate through the website and sign in to safe areas. By using this website you will automatically be granted access to the necessary cookies without which the website can not work.
    • Performance cookies collect information about how visitors use our website, for example, which pages visitors most often come across and receive error messages from those pages. These cookies do not collect the information that identifies the visitor. All information collected by these cookies are anonymous. They only serve to improve the functioning of this website.
    • Functional cookies allow our website to remember the choices and adjustments you made during your visit and provide enhanced personal features. For example, remember to change your language preferences or currency preferences. They can also be used to enable third parties (such as AddThis) to provide social sharing tools and remember your preferred sharing services.
    • Marketing cookies are used to track visitors through the web site. It is intended to show ads that are relevant and interesting to a particular user, and thus more valuable to publishers and third-party advertisers.

Cookies used on this website:

  • PHPSESSID
    • The cookies with the name PHPSESSID contain only a reference to the session stored on the web server. No data is stored in the user's browser and this cookie can only be used on the current website.
    • First party cookies
    • Session Cookie
  • cc_cookie_accept
    • A cookie used to remember user settings - accept the use of all cookies on this web site. This cookie only knows your last cookie settings and does not reflect the current cookie state in your browser.
    • First party cookies
    • Sessions / Permanent Cookies (if you do not accept all cookies then Session cookie, otherwise Permanent cookie with a duration of 1 year)
  • cc_cookie_decline
    • A cookie used to remember user settings - accepting the use of just the necessary cookies on this web site. This cookie only knows your last cookie settings and does not reflect the current cookie state in your browser.
    • First party cookies
    • Sessions / Permanent Cookies (if you accept all cookies, then the Session Cookie, otherwise the Cookie Cookie with a duration of 1 year)
  • exp_last_visit (1 year), exp_last_activity (1 year), exp_tracker (session cookie), exp_csrf_token (session cookie), exp_cart (1 day)
    • Various cookies that start with 'exp_'. These cookies are set by our content management system and include information such as: When did you last visit our website, the previous pages you viewed, the length of a registered user's session, session ID ... These cookies are not collected by yours personal information, they are used only for the basic functionality of the website. 'exp_last_visit' and 'exp_last_activity' store information only for the date / time of your visit. 'exp_tracker' follows the last 2 pages you've visited so that you, if necessary, can go back to the corresponding pages. 'exp_csrf_token' is used to send forms on a page, this is a unique and random number and font number that protects our web site from spammers. 'exp_cart' does not collect personal data, only stores your basket's identification number
    • First party cookies
    • exp_csrf_token and exp_tracker are session cookies, rest are permanent cookies
  • __atuvc (1 godina), __atuvs (30 minuta), __atssc (1 godina)
    • This website uses AddThis, a provider of social plugins and web analytics services provided by Add This, Inc. ( "AddThis"). AddThis uses cookies to allow you to share content through social media. When you use the content sharing tools on our Website AddThis also collects information about what is shared, when and how. The information generated by the cookie about your use of this website (including your IP address) is uploaded to the AddThis server and stored there. AddThis will use this information to evaluate your use of the site and compile activity reports on the web site operator's website. AddThis may transfer this information to third parties, if it is legally required, or if third parties process data for AddThis. AddThis can also use data that is not personal information about visits to our website in order to provide targeted advertising. See AddThis Privacy Policy at the following link: http://www.addthis.com/privacy/privacy- policy. You can opt out of http://www.addthis.com/privacy/opt-out Collecting your behavior-based online data.
    • addthis.com: ssc, cw_id, mus, uid, sshs, ssh, _ga, _gid, ssc, uvc, ouid, notice_preferences, notice_gdpr_prefs, na_tc, loc, na_id
      facebook.com: sb, datr, locale, wd, fr
      pinterest.com: _auth, _pinterest_cm, _pinterest_sess
      linkedin.com: _lipt, liap, lang, lidc, bcookie, _guid, _ga, sdsc, li_at, JSESSIONID, bscookie, sl, share_setting, visit
      this website: __atuvc (1 year), __atuvs (30 minutes), __atssc (1 year)
    • Permanent Cookies
  • _ga (2 years), _gid (1 day), _gat (1 minute), AMP_TOKEN (30 seconds - 1 year), _gac (3 months), __utma (2 years), __utmb (30 minutes), __utmc (session), __utmt (10 minutes), __utmz (6 months)
    • This website uses Google Analytics, a web analytics service provided by Google Inc. ( "Google"). Google Analytics uses cookies to analyze your use of the website. The information generated by the cookie about your use of this website (including your IP address) is uploaded and stored on a Google server in the United States. Google uses this information to evaluate your use of the site by providing activity reports on the Website Operators website. Google may transfer this information to third parties, if required by law, or if third parties process data on behalf of Google. Google will not associate your IP address with any other data Google owns. See the Google Privacy Policy at the following link: http://www.google.com/analytics/learn/privacy.html. Google has developed a browser plug-in to prevent access to your Google Analytics JavaScript data (ga.js, analytics.js, dc.js). You can download it here: http://tools.google.com/dlpage/gaoptout
    • First party cookies
    • Permanent cookies
  • __ncuid (1 year)
    • This website uses DoubleClick, a Google Inc. ad serving company ("Google"). DoubleClick uses ad custom adapters for your browsing interests. The information generated by the cookie about your use of our websites (including your IP address) is transferred to the server and stored. This information is used to speculate your interests to serve you targeted advertising. See the DoubleClick Privacy Policy at the following link: https://policies.google.com/privacy?hl=en. At the following link, you can opt out of collecting your personalized online advertising information https://adssettings.google.com/anonymous?hl=en.
    • doubleclick.net: DSID, IDE
      this website: __ncuid (1 year)
    • Permanent cookies
  • CONSENT, PREF, VISITOR_INFO1_LIVE, YSC, _ga
    • This site uses YouTube, a video storage and video streaming service. We use YouTube's option to embed video with greater privacy, in which YouTube will not store visitor information unless it starts playing the video. See the YouTube Privacy Policy at the following link: https://www.youtube.com/static?template= privacy_guidelines
    • Third Party Cookies - YouTube
    • Permanent cookies
  • NID (6 months), 1P_JAR (1 month), CONSENT (20 years)
    • This website uses Google Maps, these cookies register anonymous statistics about the use of Google tools and services. These cookies do not collect sensitive information unless you log in to your Google Account, in which case your selections are associated with your account. For more information, see the general Google Privacy Policy http://www.google.com/intl/en-GB/policies/privacy/.
    • Third party cookies - google.com
    • Permanent cookies

How to accept or reject cookies

You can always block the use of some or all of the cookies we use on our website, but this may affect its functionality.

The cookie settings box is located at the bottom of this page. After selecting the settings, you can reset those cookie settings at the bottom of this page at any time.

You can also accept or reject some or all cookies by customizing your browser settings. The following links provide information on how to change the settings for some of the most commonly used web browsers: Mozilla Firefox, Google Chrome, Microsoft Internet Explorer, Apple Safari, Opera. Some browsers allow you to surf in "anonymous" mode, limiting the amount of data set on your computer, and automatically deleting persistent cookies placed on your device when you finish browsing. There are many third-party apps you can add to your browser to block or manage cookies. You can also delete cookies that were previously set in your browser by selecting the option to clear the browsing history, and then turn on the cookie deletion option. For more information on cookies and setting your browser settings, visit www.allaboutcookies.org.